Outpatient appointments went from 0 to 300 in matter of weeks while infection control measures swept through inpatient floors. Despite the upheaval, Children’s Hospital New Orleans didn’t miss a beat in providing care to its young patients and maintaining its wheelchair clinic.

That success was no accident, though, and Director of Rehabilitation Services, Todd Danos, MBA, LOTR, discusses the strategy and tools that made it happen in this video.

Click to see this interview with Todd Danos, MBA, LOTR.