June/July 2001


Incorporating the Alternative

By Tammy Richmond, MS, OTR, and Dave Powers, MA, MBA, PT

Incorporating the Alternative

The doctor of the future will give no medicine, but will increase his patients in the care of the human frame, in diet, and in the cause and prevention of disease.” –Thomas Edison

The aging of America has brought a significant increase in chronic medical conditions and a growing number of people who are dissatisfied with traditional treatment methods and their expensive price tags. In an attempt to prevent or treat their ailments, more than 80 million Americans are spending approximately $32 billion in visits to alternative practitioners—more than half is paid out-of-pocket.1 In 1997, 629 million visits were made to complementary and alternative medicine providers compared to 326 million visits made to physicians in the same year.1 A more recent survey showed that two-thirds of Americans have tried at least one form of alternative therapy or treatment.2 The most common and effective treatments reported were massage, yoga, herbal medicines, chiropractic, and acupuncture services. The Internet poll conducted by Intersurvey reported that 28% of 1,148 adults said they tried alternative therapies because traditional treatments were not working.2 More surprising is that 22% said that they tried alternative treatments on the recommendation of a physician.2 On the other hand, critics continue to emphasize caution when using alternative medicine until evidence-based research is completed.

Alternative medicine is defined as a health science that blends body, mind, science, and experience with traditional and cross-cultural avenues of disease and treatment, with emphasis on prevention and wellness. There are four main categories:. alternative therapies that address structural imbalances within the body such as chiropractic, osteopathy, and craniosacral; herbal medicines, nutritional supplements, diet, and enzyme therapies that maintain proper cellular function by focusing on the body’s biochemical balance of hormones and nutrients; therapies that seek to restore mental and emotional balance such as mind/body techniques, biofeedback, meditation, guided imagery, and neurolinguistic programming; and those that address the energetic levels of the body such as acupuncture, homeopathy, and magnetic field therapy.3

Basically, health care practitioners using procedures that are not generally accepted or used by conventional physicians or therapists and are most often performed alone are considered alternative. On the other hand, clinicians utilizing alternative therapies in conjunction with generally accepted methodological techniques are considered complementary. The term integrative implies the blending of both conventional and nonconventional treatment methods and having them available within the same clinical setting.

Leading the way in integrative medicine programming are facilities such as Beth Israel Medical Center, New York, and University of California, Los Angeles, Medical Center, which now offer patients the option of complementing their conventional care with procedures that include aromatherapy, biofeedback, meditation, acupuncture, and naturopathy. However, even as supporters boast improved quality of life and lower health care costs, critics of alternative therapies feel the necessary clinical evidence needed in order to take the integrative plunge is not there.

In response to the growing demand for scientific evidence by health care providers and for insurance coverage by consumers, Congress mandated the creation of the Federal Office of Alternative Medicine under the National Institutes of Health in 1992, now called the National Center of Complementary and Alternative Medicine (NCCAM). The organization’s purpose is to protect and educate the public on complementary and alternative treatments. In 1999, Congress appropriated $50 million to explore the efficacy of alternative therapies through clinical research. Currently, there are 15 centers created by NCCAM to explore “complementary and alternative medicine practices in the context of rigorous science and disseminate authoritative information.”4 Presently concluded studies on tai chi7,8 and acupuncture9 clearly support their beneficial effects in certain populations and with specific medical conditions.

By 1997, a few third-party payors began providing coverage for some alternative medicine treatments. Plan members paid an increased premium for co-pay and out-of-pocket discounts with alternative practitioners.

Today, several major health plans typically cover chiropractic and acupuncture services. According to recent surveys, 90% of employer-paid plans cover chiropractic services and about 30% cover acupuncture.5 National Trends in Managed Care Plan Benefits Coverage reported 46.9% of plans cover chiropractic visits and 43.4% cover wellness.6 Several other insurers have established affinity programs that provide discounts to affiliated alternative care practitioners.

Rehabilitation practitioners should not ignore the opportunity to develop treatment programs and services that synthesize the best of modern scientific rehab with the best of alternative techniques. To develop and implement alternative therapies into a rehab program, therapists need to keep these guidelines in mind:

  • Keep an open mind. Learn about the different types of alternative therapies available. NCCAM’s Web site (www.nccam.nih.gov) offers fact sheets, information on clinical trials, and links to other information sources.
  • Analyze your practice. A SWOT (strengths, weaknesses, opportunities, and threats) analysis is a simple tool to start with. You must have a solid rehab program to build on.
  • Determine what types of alternative therapies will best serve your patient population, referral sources, and community. Also evaluate the strengths and interests of your staff and facility. Is there a demand for the services you want to provide? Do you have the space, equipment, and support services necessary to provide the new services?
  • Seek out credible information about the safety, efficacy, and validity of your selected alternative therapies through various health information databases such as the National Library of Medicine (www.nlm.nih.gov), the Combined Health Information Database (www.chid.nih.gov), the NCCAM clearinghouse (www.ncbi.nlm.gov/PubMed), and the DIRLINE (www.sis.nlm.nih.gov/dirline).
  • Contact your third-party payors to verify if they are willing to cover the alternative therapy you plan to provide. Alternative techniques can also be incorporated as therapeutic exercise, neuromuscular reeducation, or related billable codes. If you are a Medicare provider, closely examine the billing guidelines for alternative therapies or techniques. Keep in mind that most patients are used to insurance paying for all of their medical care. Learn to become comfortable with establishing payment up front and collecting cash for uncovered services.
  • Create an implementation plan that incorporates your choices and interests into your present business model and determine the best course to reach your service goals. Many conventional therapists have gone back to school, training programs, or workshops to gain their own alternative therapy expertise in order to complement their rehab skills. Training your present staff can achieve your service goals or you can outsource your service needs by hiring independent alternative practitioners. Before working with any alternative provider, research their background, qualifications, and competence. Check with state and local medical boards, other health regulatory agencies, and the Department of Consumer Affairs to determine if the provider has a license, the level of education needed, and accreditation if applicable. Consumer Affairs can also inform you of any complaints filed against the alternative therapy provider. Make sure you get references from patients they have treated and other health providers they have worked with. Therapists should also check with their state licensing board to determine if there are any regulations that would prevent them from providing complementary services.
  • Create necessary documentation. Your policies and procedures should reflect the new alternative therapies you have added. If the alternative technique is part of the treatment plan, then the procedure should appear on the patient’s medical record. If the patient is receiving therapies performed by an alternative practitioner within your rehab program, then the practitioner is responsible for documentation. If you have independently contracted or hired practitioners, you are responsible for making sure they follow local, state, and national regulations for documentation.
  • Always market to your immediate patient and referral base first. If you surveyed this audience to determine what types of alternative therapies you were going to provide, they will be eager to try your new service menu. Develop an incentive referral program to encourage word-of-mouth referrals. Meet with physicians and referral sources face-to-face to promote and receive feedback about your new services. Send out flyers, postcards, or brochures to area businesses. Visit community venues such as YMCAs, recreational centers, churches, schools, and golf courses to find out about opportunities to give community lectures or in-services. Next, call your local newspapers to see if they run press releases on new services and programs. If not, inquire about advertising. Be creative and proactive.


Rehab therapists have the opportunity to incorporate evidence-based integrative treatment techniques into their practice either by affiliated relationships with alternative practitioners or by their own skill-building. Therapists should assist in educating both the public and other health care professionals about these alternative therapies. Further research conducted by rehabilitation professionals will help demonstrate the effectiveness of integrative approaches to rehab methodology. Applications for grants are available at www.nccam.nih.gov.

Tammy Richmond, MS, OTR, is the COO and Dave Powers, MA, MBA, PT, is the CEO of Ultimate Rehab LLC, Pacific Palisades, Calif. They can be reached at (888) REHAB-53, info@ultimaterehab.com, or via the Web: www.ultimaterehab.com.

Editor’s Note: The references are posted with the online

REFERENCES
1. Eisenber D, Davis R, Ettner S, et al. Trends in alternative medicine use in the US 1990-1997. JAMA. 1998;280:1569-1575.
2. Melville N. Alternative medicine joining mainstream. July 22, 1999. Available at: www.healthscout.com. Accessed April 24, 2001.
3. Burton Goldberg Group. Alternative Medicine: The Definitive Guide. Tiburon, Calif: Future Medicine Publishing Inc; 1997:3-32.
4. Hickling L. NIH grants millions for alternative medicine research. October 21, 2000. Available at: www.drkoop.com. Accessed April 25, 2001.
5. Lehrman S. Covering alternative therapies. WebMD Medical News. May 15, 2000. Available at: www.webmd.com. Accessed May 6, 2001.
6. National trends in managed care benefits. Cyberdialogue. 1999. Available at: www.cyberdialogue.com. Accessed May 2001.
7. Lane JM, Nydick M. Osteoporosis: current modes of prevention and treatment. Journal of American Academy of Orthopedic Surgery. 1999;7(1):19-31.
8. Tse S, Bailey D. Tai chi and postural control in the well elderly. Am J Occup Ther. 1992;46:295-300.
9. Acupuncture information and resources, clinical studies. Available at:www.nccam.hih.govfcp/factsheets/acupuncture/acupuncture/html. Accessed May 2001.

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