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CMS Spotlights Upcoming ICD-10 Testing Dates

The upcoming testing dates for the International Classification of Diseases, 10th Revision (ICD-10) system were recently announced by the Centers for Medicare and Medicaid Services (CMS).

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Cracking the Loyalty Code

The key, says this outpatient clinic owner, is to empower staff to know what it is the client values, and train them to sell services that make those values a reality. Following up with effective touchpoints after a patient encounter is also vital in keeping that patient engaged. Listen and learn. Sponsored by Clinicient.